If you manage a restaurant and you haven't been focusing on offering takeout yet, then this is something you should consider doing. While this may not be a part of your business model that would have been appealing to you in the past, in this article, you can learn why it may prove to help with your restaurant's success, not only currently and in the near future but in the long run as well.
Keep customers through the pandemic
Even in areas where restaurant dining has resumed, there are still a large number of people who are avoiding activities that have them within close proximity to others and who won't purposely put themselves in places such as restaurants. Therefore, if those people wish to eat out, then they will either have something delivered to their home or they will order ahead and then pick the food up to eat at home.
If you aren't making it easy for people to order takeout from your establishment, then it's far more likely that people worried about the pandemic will just decide to go somewhere else than it is that you will coax them to change their minds and come inside to eat. This can add up to a lot of lost business for your restaurant. Some things you can do to make take out easier and more efficient at your restaurant include the following:
- Have an online takeout menu, even if it's a limited menu
- Keep the kitchen supplied with all the proper takeout food containers
- Staple receipts on the outside of bags so different people don't open the bag
- Set aside an area for takeout orders to be picked up from to avoid congested areas
Keep customers after the pandemic
Since the pandemic has gone on for a good period of time and unfortunately looks as if it is going to be going on for a while longer, people are developing new ways of doing things. Therefore, once the pandemic has passed, things may not go back to the way they were before the pandemic.
This means a good portion of your loyal dine-in customers before the pandemic may end up being ones who now find they enjoy picking up food from their favorite places and enjoying the meal in the comfort of their own home. Therefore, if you plan on keeping those customers, you want to continue catering to their demands, and this may mean getting properly set up to offer takeout orders.